Storii FAQ's

What is a Storii Gift Box?

Storii is a service that helps people capture, preserve, and share their personal stories and memories. Our service provides a simple and engaging way for people to record and reflect on their experiences over a phone call, and to share those stories with friends and family if they choose to do so.

Whilst you can get started with Storii directly from our website, the Gift Box was created so that Storii could be physically gifted to loved ones. It is also particularly useful for those who do not have access to the internet or a landline phone, and will be conducting setup and recording via a landline phone.

What is inside a Storii Gift Box?

Inside a Storii Gift Box, you will find the following:

- 1 x Card with unique phone activation code

- 1 x Card with activation instructions

- 1 x Card with a list of example life story questions

You can see an example of what is inside the gift box in this video.

Can I customize Storii Questions?

Yes! If you would prefer to add your own custom questions, you can easily do just that on Storii. To do this you must log into Storii’s online platform. Visit or search for Storii Family on any App Store. To login, you can use your phone number as the username. You will then receive a verification code either via text or a call. Enter the code when prompted to access your account. 

Once logged in to Storii, you can add a custom question by clicking the 'Add' button inside a life story category. You are also able to edit existing questions if you believe your loved one may respond better with a slight adaptation. Please note that there are limitations on words that can be asked in a question to prevent abuse. Ensure that you add any custom questions created to the "Upcoming Questions" list for them to be sent out and answered on phone calls! You can do this by clicking the ‘Add to Upcoming Questions’ button.

How do I share my recordings with others?

You can choose to share your stories with friends and family at any time. Simply call back the same number we call from and press option 3 where you will be presented with the option to invite individuals to receive your recordings by entering their phone number. Multiple phone numbers can be added.

The phone numbers you enter will receive an SMS invite to connect with you on Storii. They can click the unique link provided to register for a free Storii account, through which they will automatically be connected to the individual who invited them.

What happens after a recording is completed?

Once an individual completes a life story recording, the audio file will be immediately stored to their profile on and a text will be sent to those who are connected to their account, letting them know a new recording has been logged. Within around 2 minutes, the full audio transcription text will also be posted below the stored audio recording. Audio transcription text can easily be edited, and those with access are also able to add images, videos or additional audio recordings to the question answer. Answers can be downloaded as an audiobook or printed at any time.

Do I need to pay to maintain access to my recorded stories?

No! Payment is only required during periods in which life story calls are being sent out or received by users. If an individual has 'completed' their life story recordings, they and other family members will still be able to access and export their stories at no charge. 

Can I download, print or export my answers?

Yes! Answers can be accessed via logging into the Storii website portal or App.

Answers can be exported by using the Export option to the top right of the life story page where you can Export your recordings as an Audiobook or PDF. You can also directly download media (MP3s or Videos) within an answer in the life story feature on Storii.

Does Storii work with other languages?

At current we are only sending out calls in English or Spanish (this can be configured at signup or in call settings) - we do plan to expand to other languages in the near future.

If you would like to send out a question in a different language than we have available, you can manually customize the questions sent out into any language by accessing the 'Upcoming Questions' view on an individual's Storii profile.

There is of course nothing stopping call recipients recording an answer in any language they choose - Storii will still transcribe the spoken language to text. Please let us know which languages you would like to see Storii calls sent out in!

Is Storii Private and Secure?

Yes, your privacy and security are important to us. Your stories are saved securely and privately, and can only be accessed by you or by people you choose to share them with. We take steps to protect your information and to ensure that your stories remain safe and accessible.

How do I receive my loved ones' answers if I send them a gift box?

Your loved one can invite you (if they choose to) to connect to their profile by calling the number included in the Storii Gift box and pressing 3 on the keypad. They will then be prompted to enter the phone number of the individual(s) they would like to share their recordings with. The individual(s) will then receive a text message with a link to create a free Storii account and access life story updates.

The Storii Gift Box

A perfect gift for Mothers Day, Fathers Day, Christmas or any special occasion!

Buy a Storii Gift Box